About UKG Live 2024

Immerse yourself in a transformative experience where visionary speakers will ignite your passion for creating exceptional workplaces. 

Connect with leading experts in technology and workforce management and collaborate with inspiring peers.

Expand your network, gain valuable insights, and walk away armed with the tools and hands-on support. 

Boost your motivation to elevate your organisation to become a great place to work through technology built for all.

Hyatt Regency Sydney Tuesday 14 May 2024

Agenda

Discover an action-packed agenda brimming with the latest trends and captivating speakers. Get ready to be inspired, informed, and empowered at UKG Live 2024!

Time Session
8:00 – 9:00
Arrival, Registration and UKG Experience Hub
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners
9:00 – 9:05
Acknowledgement of Country
Rick Higgins, Managing Director, Gulanga Group
9:05 – 9:10
Welcome to the UKG Community
Aaron Thorne, UKG Managing Director Australia, NZ & SEA
9:10 – 10:10
Opening Speaker
Fireside Chat with Olympic Legend Cathy Freeman
Cathy Freeman, Olympic Gold Medallist

UKG Managing Director ANZSEA Aaron Throne will be leading a fireside chat with Olympic legend Cathy Freeman. The esteemed Australian superstar and icon will share her remarkable journey from winning gold medals at the Commonwealth Games to lighting the Olympic Cauldron during the Sydney 2000 Olympic Games. They will also discuss the growth mindset she mastered during training, transitioning from national treasure to normal life, and more!
10:10 – 10:30
How Technology will help your Organisation Become a Great Place to Work for All
Neil Solomon, UKG Vice President, Asia Pacific/Latin America & Great Place To Work Global Ambassador

In an era defined by Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), all organisations face unprecedented challenges in recruiting, maintaining, and inspiring a highly engaged workforce culture for all. Join Neil Solomon, Vice President for Asia Pacific and Latin America at UKG, and the UKG Global Ambassador for Great Place To Work, as he explores how people are the new battle ground and how the combination of innovative technology and creating great work culture can create stability, resilience, and ultimately results for your organisation.
10:30 – 11:00
UKG Experience Hub & Morning Tea
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners
11:00 – 12:30
12:30 – 13:30
UKG Experience Hub & Lunch
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners
13:30 – 14:50
14:50 – 15:10
UKG Experience Hub & Afternoon Tea
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners
15:10 – 15:40
Partner Speaker
HR Transformation – How to elevate your people to lift your business by Accenture
Stacy Pence, Managing Director, Accenture

The pandemic has reshaped work dynamics permanently. Companies were forced to swiftly adapt, rethinking their models and processes by prioritising employee safety, health, and well-being to forge a new relationship with workers. With the relationship between employers and employees constantly evolving, learn how Accenture collaborates with UKG to create adaptive workforce models and how we empower great places to work, where employees thrive and businesses flourish.
15:40 – 16:40
Closing Speaker
Mindstuck – Mastering the Art of Changing Minds with Michael McQueen
Michael McQueen, Change Strategist

We’re told you can lead a horse to water, but you can’t make it drink. But what if you could? Although changing people’s minds has never been easy, it’s never been harder than it is today. Best-selling author, award-winning speaker, and trend forecaster Michael McQueen will draw on the latest discoveries in neuroscience and behavioural psychology and will explore:

• Why many of the conventional influence techniques we have been taught are not only ineffective, but counterproductive
• Why using logic and evidence to persuade others often backfires
• Why people are not actually afraid of change, and the surprising truth about what drives resistance
• How to help others embrace new ideas and perspectives
16:40 – 16:45
Moving forward: Our community connected
Aaron Thorne, UKG Managing Director Australia, NZ & SEA
16:45 – 17:45
Time Session Speaker
8:00 – 9:00
Arrival Tea & Coffee
9:00 – 9:05
Welcome to Country
9:05 – 9:10
Welcome to the UKG Community
Aaron Thorne
9:10 – 10:10
Navigating the changing Landscape of Business
Matina Jewell
10:10 – 10:30
Inspiring greatness in the workplace
Neil Solomon
10:30 – 11:00
Morning Tea
11:00 – 12:30
Breakout Sessions: Technology For All
12:30 – 1:30
UKG Experience Hub & Lunch
1:30 – 2:50
Breakout Sessions: Technology For All
2:50 – 3:10
UKG Experience Hub & Afternoon Tea
3:10 – 3:40
Solutions for today’s global future
3:40 – 4:40
Mindstuck
Michael McQueen
4:40 – 4:45
Moving forward: our community connected
Aaron Thorne
4:45 – 5:45
UKG Experience Hub & Cocktail Reception

Breakouts

Time Session
11:00 – 11:05
Welcome
11:05 – 11:30
Customer Keynote
ALDI
Carson Mills, Executive Manager – IT, National Projects ALDI
Chris Helderman, National IT Director, ALDI

ALDI Australia has transformed the grocery industry since 2001, becoming a leader in quality and value with more than 590 stores nationwide and more than 16,000 employees. It is committed to an ‘Australia first’ sourcing policy, significantly contributing to the local economy and providing a consistent shopping experience. Learn more about ALDI’s journey in migrating from Workforce Central to UKG Pro WFM to support its growing workforce.
11:30 – 11:50
From Roster to Payslip
Emma Linnenbank, Partner – Workforce PwC Australia

With her vast experience across workforce management and payroll, Emma will share insights and learnings from customers on the importance of considering the ‘roster to payslip’ environment holistically to drive process efficiencies, meet compliance requirements and create a great experience for employees.
11:50 – 12:10
Compliance in Retail presented by National Retail Association
Lindsay Carroll, Interim CEO, National Retail Association

The retail and hospitality industries are constantly evolving, and staying up to date on legislative changes is crucial for success. Join Lindsay Carrol, Interim CEO of the National Retail Association, for an in-depth session on the latest legislations and regulations.
12:10 – 12:30
Security Culture with Google
Stefan Avgoustakis, Security Practice Lead, Google
Ariella D’orsi, Solution Consulting Manager, UKG

Making security a top priority is critical for the survival and success of your business. In this session, learn more about Google’s pioneering approach to security and hear insights into how their culture of security protects UKG and its customers.

• Learn about Google’s pioneering approach to security
• Discover the difference between secure solutions and security solutions
• Understand how security has been baked into the entire end to end solution
12:30 – 13:30
UKG Experience Hub & Lunch
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda
13:30 – 13:50
The Future is Bryte!
Sam Inzerillo, Senior Director of Product Management, UKG
Scott Euston, Senior Director Solution Consulting, UKG

What sets UKG and our solutions apart, and what does that mean for you? In this session, go in depth into UKG’s mission to understand the future vision for our product suite. Hear about all the latest developments for our product suite and some exciting new announcements!
13:50 – 14:10
Create a Culture of Trust and Belonging with Great Place To Work®
Rebecca Moulynox, General Manager ANZ, Great Place To Work

In a world where trust is the cornerstone of organisational success, simply focusing on engagement isn’t sufficient. Explore how Great Place To Work research, coupled with the voices of your employees, can revolutionize typical HR metrics into opportunities for fostering trust within your workplace. Learn how cultivating a culture of trust can elevate your organisation into a true Great Place To Work®for all!
14:10 – 14:50
Customer Panel
Crafting Exceptional Employee Experiences – A Journey to Engagement and Productivity
Host: Diana Barbieri, Professional Services Manager, UKG

Tom West, IT Project Manager, Mulpha
Amanda Wilson, Workforce Planning Manager, Baby Bunting
Jane More, Project Manager, Voyages Indigenous Tourism Australia
Shane Minors, Head of Operations – Travel Essentials Operations Dept, Lagardere

Join some of UKG’s Retail & Hospitality customer thought leaders as we delve into a transformative journey exploring employee engagement. In today’s dynamic workplace, where talent is the currency of success, employee engagement and productivity are paramount. The panel discussion will address key topics including flexibility, user adoption, and the role that technology plays in improving that employee experience.
14:50 – 15:10
UKG Experience Hub & Afternoon Tea
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda
Time Session
11:00 – 11:05
Welcome
11:05 – 11:25
Customer Keynote
Advanced Scheduling & Centralised Rostering with Kerang District Health
Michelle Maritz, Director of Corporate Services, Kerang Health Services
Courtney Robertson, Nurse Unit Manager, Kerang Health Services

Kerang District Health is part of the Loddon Mallee Health Network (LMHN), made up of over 15 health services including Bendigo Health, Dhelkaya Health, Echuca Regional Health and Swan Hill District Health and more, part of a network of over 11,000 employees. With a comprehensive coverage of services, including acute health, surgical, aged care, hotel services, community health and more; rostering employees can be a time-intensive task, often requiring meticulous coordination and extensive hours to ensure optimal staffing and appropriately skilled care is across the various services. This session will explore the pivotal role of advanced scheduling and the innovations of centralised rostering processes that Kerang District Health together with the LMHN teams have made in enhancing productivity and allowing healthcare professionals to focus on what truly matters—patient care.
11:25 – 11:45
Security Culture with Google
Stefan Avgoustakis, Security Practice Lead, Google
Ariella D’orsi, Solution Consulting Manager, UKG

Making security a top priority is a critical for the survival and success of your business. In this session, learn more about Google’s pioneering approach to security and hear insights into how their culture of security protects UKG and its customers.

• Learn about Google’s pioneering approach to security
• Discover the difference between secure solutions and security solutions
• Understand how security has been baked into the entire end to end solution
11:45 – 12:10
UKG Pro Workforce Management: Innovations in Managing Multiple Roles & Data Reporting
Chrissy Franco, Lead Strategy Consultant, UKG
Peeyush, Lead Analytics Consultant, UKG

In the healthcare industry, professionals often wear multiple hats and take on various roles to meet the diverse needs of their patients and the healthcare system. In this session we will explore the innovations in how to manage these multiple roles. We will also explore Reporting and Analytics capabilities in Pro WFM, including Compliance Reporting, Fatigue Management and the Aged Care – Care Minutes reporting solution in Data Hub.
12:10 – 12:30
The Future is Bryte!
Sam Inzerillo, Senior Director of Product Management, UKG
Scott Euston, Senior Director Solution Consulting, UKG

What sets UKG and our solutions apart, and what does that mean for you? In this session, go in depth into UKG’s mission to understand the future vision for our product suite. Hear about all the latest developments for our product suite and some exciting new announcements!
12:30 – 13:30
UKG Experience Hub & Lunch
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda
13:30 – 13:50
From Roster to Payslip
Emma Linnenbank, Partner – Workforce PwC Australia

With her vast experience across workforce management and payroll, Emma will share insights and learnings from customers on the importance of considering the ‘roster to payslip’ environment holistically to drive process efficiencies, meet compliance requirements and create a great experience for employees.
13:50 – 14:30
Customer Panel
Building a Resilient Healthcare Workforce with Systems and Processes
Host: Darren Kilmartin, Director Professional Services, UKG

Stephen Davis, Workforce Management Advisory Consultant
Jonathan Covell, Chief Information and Digital Officer, Macquarie University
Jodie Metcalfe, Workforce Insights Manager, The Salvation Army

Health workers are the foundation upon which robust healthcare systems are built. Join us in a comprehensive session where we explore innovative strategies to not only attract but also retain the best talent in healthcare. Learn how we can prevent burnout and optimise the use of our experienced workforce with systems and processes to ensure quality outcomes for both employees and patients.
14:30 – 14:50
Create a Culture of Trust and Belonging with Great Place To Work®
Stuart Elliott, Principle Consultant, Great Place To Work

In a world where trust is the cornerstone of organisational success, simply focusing on engagement isn’t sufficient. Explore how Great Place To Work research, coupled with the voices of your employees, can revolutionize typical HR metrics into opportunities for fostering trust within your workplace. Learn how cultivating a culture of trust can elevate your organisation into a true Great Place To Work®for all!
14:50 – 15:10
UKG Experience Hub & Afternoon Tea
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda
Time Session
11:00 – 11:05
Welcome
11:05 – 11:25
Customer Keynote
Rapid Response to Emergencies and Innovation with Fire Rescue Victoria (FRV)
Rod Hovell, Commander State Rostering at Fire Rescue Victoria

Fire Rescue Victoria stands as a testament to the power of rapid response to emergencies as well as technology innovation. Formed through the merger of the Country Fire Authority (CFA) and the Metropolitan Fire Brigade (MFB), FRV has become a significant force in Victoria, operating 85 fire stations and employing over 3,600 operational firefighters across metropolitan Melbourne and major regional centers throughout Victoria. For FRV, rostering is not just about filling shifts; it’s about strategic staff movement and rapid response to emergencies. Learn more about FRV’s ongoing optimisation in reporting, analytics, and scheduling and how they continue to enhance their operational efficiency and readiness.
11:25 – 11:45
The Future is Bryte!
Sam Inzerillo, Senior Director of Product Management, UKG
Scott Euston, Senior Director Solution Consulting, UKG

What sets UKG and our solutions apart, and what does that mean for you? In this session, go in depth into UKG’s mission to understand the future vision for our product suite. Hear about all the latest developments for our product suite and some exciting new announcements!
11:45 – 12:10
Customer Fireside Chat
Maximising Operational Excellence
Host: Nick Crawford, Practice Manager, UKG

Natalie Rogers, Workforce Planning Analyst, G4S
Jose Tidon, Employee Experience Manager, Krispy Kreme

In a landscape where efficiency and compliance are paramount, learn about G4S and Krispy Kreme’s journey with Pro WFM to revolutionise their workforce management. G4S, a global security powerhouse, replaced their legacy systems to ensure pay compliance and manage leave efficiently, while Krispy Kreme, the iconic donut brand, leveraged Pro WFM to navigate complex pay rules and drive user adoption. These diverse organisations share a common theme: the pursuit of operational excellence through strategic workforce management.
12:10 – 12:30
From Roster to Payslip
Emma Linnenbank, Partner – Workforce PwC Australia

With her vast experience across workforce management and payroll, Emma will share insights and learnings from customers on the importance of considering the ‘roster to payslip’ environment holistically to drive process efficiencies, meet compliance requirements and create a great experience for employees.
12:30 – 13:30
UKG Experience Hub & Lunch

Back to main agenda
13:30 – 13:50
Create a Culture of Trust and Belonging with Great Place To Work®
Stuart Elliott, Principle Consultant, Great Place To Work

In a world where trust is the cornerstone of organisational success, simply focusing on engagement isn’t sufficient. Explore how Great Place To Work research, coupled with the voices of your employees, can revolutionize typical HR metrics into opportunities for fostering trust within your workplace. Learn how cultivating a culture of trust can elevate your organisation into a true Great Place To Work®for all!
13:50 – 14:10
Maximising ROI: Overcoming Compliance, Absenteeism & Fatigue
Nick Petrakos, Solution Consultant, UKG

Is achieving a significant Return on Investment (ROI) a myth or reality for your organisation? The challenges of compliance, absenteeism, and fatigue can often seem like insurmountable barriers. In this session, we’ll explore the power of strategic investment and proactive management to overcome those barriers. We’ll also address the critical question: Is data truly king? And what are the consequences of inaction?
14:10 – 14:30
Security Culture with Google
Stefan Avgoustakis, Security Practice Lead, Google
Ariella D’orsi, Solution Consulting Manager, UKG

Making security a top priority is a critical for the survival and success of your business. In this session, learn more about Google’s pioneering approach to security and hear insights into how their culture of security protects UKG and its customers.

• Learn about Google’s pioneering approach to security
• Discover the difference between secure solutions and security solutions
• Understand how security has been baked into the entire end to end solution
14:30 – 14:50
Customer Keynote
Engaging Employees with DON Smallgoods
Tony Perkin, Finance Manager Operations, DON KRC

From its humble beginnings in 1947, DON Smallgoods has grown to become a cornerstone of the Australian food industry, renowned for its high-quality hams, bacon, salami, franks, and continental meats. They are a leading regional employer and part of George Weston Foods, which is one of Australia and New Zealand’s largest food manufacturers, employing over 6,000 people across 40 sites. Learn more how they put their people first by ensuring compliance and correct payment for their employees all while engaging their employees with mobile-phone functionalities.
14:50 – 15:10
UKG Experience Hub & Afternoon Tea

Back to main agenda
Time Session
11:00 – 11:05
Welcome
11:05 – 11:30
Customer Keynote
Edge Early Learning
David Doxey, Chief Financial Officer, Edge Early Learning

Edge Early Learning is a distinguished provider of childcare and kindergarten services, dedicated to fostering an environment where children can explore their potential and develop a lifelong love of learning. Edge Learning Center has a vast network in the Australian Capital Territory, Queensland, and South Australia. With a growing number of employees from 700 to over 2,000 employees, learn about their journey of implementing UKG Ready to manage Payroll, HR and Recruitment while remaining compliant with changing legislation.
11:30 – 11:50
UKG Payroll: Streamline Your Payroll Process with Precision
Banu Meka, Technical Support Manager, UKG

Learn how integrating UKG Payroll Metrics simplifies operations, ensures compliance, and transforms workforce management for efficiency and alignment within organisations.
11:50 – 12:10
The Next Step in your UKG Ready Journey
Naser Khan, Solution Consultant, UKG

Learn how you can elevate UKG Ready to its full potential. Add more value for your organisation to drive employee engagement that can build your profile as a great place to work. In this session we will cover:

• Ways to better engage your employees in their day-to-day
• Creating transparency around equity in your organisation
• Keeping a pulse on your greatest asset, your people
12:10 – 12:30
Create a Culture of Trust and Belonging with Great Place To Work®
Rebecca Moulynox, General Manager ANZ, Great Place To Work

In a world where diversity, equity, inclusion, and belonging are business imperatives, reporting and compliance just doesn’t cut it. Learn how UKG Great Place To Work® can turn typical HR metrics into opportunities to build inclusive, equitable cultures by bringing together our research, your data, and your employees’ voices.
12:30 – 13:30
UKG Experience Hub & Lunch
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda
13:30 – 13:50
Security Culture with Google
Stefan Avgoustakis, Security Practice Lead, Google
Ariella D’orsi, Solution Consulting Manager, UKG

Making security a top priority is a critical for the survival and success of your business. In this session, learn more about Google’s pioneering approach to security and hear insights into how their culture of security protects UKG and its customers.

• Learn about Google’s pioneering approach to security
• Discover the difference between secure solutions and security solutions
• Understand how security has been baked into the entire end to end solution
13:50 – 14:10
The Future is Bryte!
Andy Palozzo, Solution Consultant, UKG

What sets UKG and our solutions apart, and what does that mean for you? In this session, go in depth into UKG’s mission to understand the future vision for our product suite. Hear about all the latest developments for our product suite and some exciting new announcements!
14:10 – 14:50
Customer Panel
Optimising the Employee Experience
Host: Riki Lingam, Project Manager, UKG

Matt Wooster, Business Improvement Manager, The Midfield Group
Tyson D’Souza, IT Integration Administrator, Jayco
Caitlin Sparks, Project Manager, Sheike
Emma Whiting, Payroll and HR Operations Manager, Winning Appliances

Hear from UKG Ready customers and their remarkable transformation stories to improve employee experience in their organisation. We’ll also discuss future hurdles such as upcoming compliance regulation (remote work, right to disconnect), ensuring we retain stellar employees, and how to foster a high-trust workplace culture.
14:50 – 15:10
UKG Experience Hub & Afternoon Tea
Visit the UKG Experience Hub where you can interact with UKG experts in your industry, answer support questions, interact with products and meet our great partners

Back to main agenda

Headline Speakers

Cathy Freeman

Cathy Freeman

Matina Jewell

Matina Jewell

Aaron Thorne

Managing Director Australia, NZ & SEA

Neil Solomon

Vice President, Asia Pacific/Latin America, UKG

Accommodation at Hyatt Regency Sydney

If you require accommodation for your attendance at UKG please find following access to event rates.

All accommodation and travel costs are at your own expense.